CIS Security have an exciting opportunity available for a Security Response Officer who will be an ambassador to represent CIS Security who will demonstrate and deliver high quality guarding and customer service to both our clients and service user at a revitalised urban space blending historic charm with modern development, the area features high-spec office spaces and landscaped public areas. Information: Position: Security Response Officer Location: Central Leeds (L1)Pay Rate: Site Related Pay Hours: Average 20 hours per weekShifts: Various Shifts - Days, Nights & WeekendsJob Requirements:SIA licence requiredSecurity and customer service experience is requiredMust have good command of English languageGood levels of customer service, communication both written & verbal at all timesDuties include patrols, checking cameras and access control to the building out of hours - experience in this is essential Physically fit to complete patrols internally and externally and able to stand/walk during shift Flexible in the approach to daily duties and additional events when held on site.Maintains working knowledge of the locations & security & safety for assigned areasFlexible in the approach to daily dutiesFirst Aid qualification & a CCTV SIA Licence are desirableMust have five years of checkable work historyJob Responsibilities:Able to demonstrate and deliver high quality guarding and customer service to both our clients and service users.Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiativeBe calm under pressure and confident in dealing with confrontational situations in a calm and professional mannerPhysically fit to complete patrols internally and externally and able to stand/walk during shiftConfident in writing incident and shift reportsThe ability to be pro-active and think on your feet use initiativeTo always portray a friendly, professional and courteous demeanour, using open and appropriate body language.To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded.The role includes you to conduct opening & closing procedures of a building, patrolling, gatehouse duties, reception duties, access control, answering incoming telephone calls, Conducting emergency procedures. Benefits:Health care plan (HSF)Perk Box (HSF) - discounts & offers from cinema tickets to days outCycle to work schemeTailored Site UniformFirst class training allowing you to develop your skillsA view for career developmentLong service & Employee Recognition awardsAnd much more!!A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World’s Happiest Workplace in 2025.At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs.Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.