Reports to Account Director
The
New Business Administrator will play a key role in generating and developing
new business opportunities.
The
role will combine proactive outbound calling and lead generation with sales
administration, customer engagement and CRM management.
You
will be confident speaking to customers by telephone, identifying opportunities
and building relationships, while working closely with the Sales team to
progress opportunities through to order.
• Make
outbound calls to prospective and existing customers to generate new leads.
• Identify
and develop new business opportunities through proactive customer engagement.
• Build
strong relationships with customers and confidently communicate by telephone
and email.
• Manage
and record enquiries, leads and sales opportunities within the CRM system.
• Follow
up quotations, enquiries and opportunities to maintain momentum through the
sales process.
• Provide
administrative support to the New Business and Sales teams.
The ideal candidate for this
exciting role will have -
• Previous
experience in sales, telesales, business development, administration or
customer service.
• Excellent
telephone manner with the confidence to make outbound calls and engage new
customers.
• Strong
communication and relationship-building skills.
• A
proactive and motivated approach to generating new business and following up on opportunities.
• Good
organisational skills and attention to detail.
• Good
IT skills, including Microsoft Office and CRM systems.
• Experience
in an engineering or manufacturing environment would be advantageous but is not
essential.
• Salary:
Up to £28,000 depending on experience.
• Hours:
Fulltime position, 37 Hours per week (Mon-Tue 08:15-17:00 / Fri: 08:15-14:00)
• 22
days annual leave, plus Bank Holidays (accumulating +1 day for every 3 years of
service).
• Perkbox
- employee benefits, wellbeing, and rewards platform.
• Company
pension with 4% contribution.