Job summary
Closing Date: 29.10.26
Shortlisting to take place after closing date: commencing 30.10.26
Interview expected to take place in the week following shortlisting: w/c 09.11.26
We are recruiting a Band 3 Team Leader to join our administration team at the Bradford Macular Centre.
We are looking for an organised, motivated individual with excellent communication skills who can support the day to day running of this busy ophthalmology service.
Working alongside the Macular Service Co-ordinator, you will help ensure the smooth delivery of administrative services while providing guidance and support to colleagues.
Main duties of the job
The role involves managing referrals, co-ordinating patient appointments and waiting lists, maintaining accurate records and supporting effective patient pathways.
You will provide guidance and training to administrative colleagues, liaise with clinical teams and external healthcare professionals, and assist with the organisation of departmental workloads.
The successful candidate will be able to prioritise effectively, work independently and use their initiative in a busy environment. Flexibility to work across Trust sites may be required.
About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
- We value people
- We are one team
- We care
We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Job description
Job responsibilities
The successful candidate will be able to prioritise effectively, work independently and use their initiative in a busy environment. Flexibility to work across Trust sites may be required.
Please see Job Description for full details
Job description
Job responsibilities
The successful candidate will be able to prioritise effectively, work independently and use their initiative in a busy environment. Flexibility to work across Trust sites may be required.
Please see Job Description for full details
Person Specification
Experience
Essential
- Previous office/administration experience
- Excellent admin and organisational skills
- Experience of work effectively as part of a team and using own initiative
- Experience of supporting, guiding and training colleagues
- Experience of contributing to improvements in administration processes and systems
Desirable
- Previous NHS experience
- Experience of using electronic patient records or patient admin systems
- Experience of managing appointments, referrals or patient pathways
Skills
Essential
- Excellent organisational and time management skills
- Ability to use initiative and make appropriate decisions within the responsibility of the role.
- Ability to meet deadlines and priorities competing workloads
- Ability to remain calm and professional when working under pressure
- Ability to train staff in systems and procedures
- Ability to recognise and escalate concerns appropriately
Qualifications
Essential
- Must have a good basic education to minimum GCSE standard or equivalent*
- Vocational Qualification Level 3 or equivalent*
Person Specification
Experience
Essential
- Previous office/administration experience
- Excellent admin and organisational skills
- Experience of work effectively as part of a team and using own initiative
- Experience of supporting, guiding and training colleagues
- Experience of contributing to improvements in administration processes and systems
Desirable
- Previous NHS experience
- Experience of using electronic patient records or patient admin systems
- Experience of managing appointments, referrals or patient pathways
Skills
Essential
- Excellent organisational and time management skills
- Ability to use initiative and make appropriate decisions within the responsibility of the role.
- Ability to meet deadlines and priorities competing workloads
- Ability to remain calm and professional when working under pressure
- Ability to train staff in systems and procedures
- Ability to recognise and escalate concerns appropriately
Qualifications
Essential
- Must have a good basic education to minimum GCSE standard or equivalent*
- Vocational Qualification Level 3 or equivalent*
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.