Working as part of a small team within the Medical Education support services team the Education and Simulation Technicians support the Lead Education and Simulation Technician in providing an advanced, comprehensive wide range of technical support for educational delivery and events at Medical Education Leeds and across the Leeds Teaching Hospital estate. The post holder will make sure that teaching areas are fully prepared for education. This includes ensuring audio visual equipment, medical meat (animal tissue), part task trainers, complex simulation devices and virtual reality kit is prepared and available for educational delivery in classroom and clinical teaching areas. They will support users in the use of a variety of complex clinical skills simulators and models. The Education and Simulation Technician will be involved in the development of educational courses and offer expert advice to faculty and Course Directors and assist in the preparation and development of Clinical Skills and simulation technology and kit. They will also provide expert guidance on failing equipment and escalate the need for replacement equipment. The Education and Simulation Technician provides a flexible approach to working and support for a wide range of educational events including virtual educational delivery. They will deputise for the Lead Technician when required to ensure continuity of service. The Education and Simulation Technician will be an excellent team member with effective communication skills across all platforms and work alongside the wider Medical Education Team. They will be able to provide expert technical advice and support service users, faculty, and course directors in the development of new courses/educational events. The Education and Simulation technician will have the ability to make decisions that are not always straight forward and may have multiple factors to consider. The Technician will be able to work autonomously and be able to trouble shoot and problem solve. They will be able to independently support in- situ education delivery across the trust in a variety of clinical areas, and provide high quality customer service to educators, faculty, trainees, and the wider educational team during educational delivery. They will maintain the high standards of customer service within the Medical Education Service and ensure a high level of quality in all aspects of their work. The post holder will produce high quality comprehensive written technical guides for educational events and courses, and ensure they are kept up to date. They will be responsible for the ordering of kit and consumables for across the MEL estate, and arranging the maintenance and repair of manikins, complex clinical skills simulators, and Virtual reality kit. They will be able to forge good relationships with corporate industry representatives to ensure a high-quality technical service delivery. The technician will also complete financial sheets and be able to use ZOOM, Microsoft packages including MS teams to ensure the work calendar and Clinical Skills and Simulation Monthly matrix is kept updated. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY To be responsible/oversees the set-up of teaching rooms and teaching resources & ensures that all kit for courses is available and in full working order for Medical Education courses and events. Works alongside the wider Clinical skills and simulation team in the planning set up, delivery and set down of medical education courses. Can work independently in the set up and set down of complex laparoscopic surgical courses, Bootcamps, RCS courses, HEE Regional courses and Simulation courses. Ensures the course calendar is kept up to date. Produces high quality comprehensive technical guides for each course. Can support in-situ within a variety of clinical areas independently and effectively. Liaises and communicates with industry representatives in the supply of kit and for kit maintenance and repair. Always maintains a professional manner whilst representing Medical Education Leeds Assist in the day to day running of the Wet Lab, including ordering, preparing and cleaning of animal tissue and working to the health and safety policy guidelines. Operates, maintains, and manages the simulation mannequins/kit/cameras during and in preparation for courses. Troubleshoots and assists when technical issues arise. Supports faculty, trainees and clinicians in the use of the equipment. e.g. virtual reality simulators, 3G sim man and provides comprehensive training to staff to optimise equipment use Advises and provides technical kit costing for new course development and to the wider directorate team. Ensure adequate stocks of instruments, equipment and consumables by means of regular stocktaking. Assist and familiarize with the trust ordering of supplies and equipment producing and regular updating of inventories. Records the use of consumables on finance sheets. To effectively work as part of a team with the wider Medical Education team to ensure the successful efficient smooth running of the Department and educational events To ensure teaching rooms and teaching resources are set up and available in advance of training events within the simulation and technical skills centre. Support other education centre staff and service users to ensure that all teaching rooms are set up adequately. (Ready for use) Providing technical assistance in AV and patient simulators, support and advice where issues arise with medical devices when in use in the simulation and technical skills centre where technical issues arise. Provide training to other centre staff to set up and troubleshoot the full range of audio visual & recording equipment used within the centre. Escalate concerns within the team and department to the appropriate manager when necessary. Ensure that information governance policy is established and communicated within the simulation centre when filming occurs. Communicates when any filming occurs. Ensure Trust policies are followed during courses particularly in relation to consent, data protection and privacy. Uphold the customer service standards in place within the Service, aiding colleagues and clients in a welcoming, polite and timely manner and referring to colleagues where necessary. Supporting the administrative function within the Facilities team, particularly in busy periods and in the absence of the Education Administrator. Any other duties appropriate to the banding of the post as per service requirements and the request of management. Ability to work flexibly out of hours including evenings and weekends when required. Requirement to work shift patterns when needed. In addition to technical knowledge and experience the post holder must have: A sound understanding of electrical safety of medical equipment, knowledge of specialist skills and simulation equipment. A grasp of the underpinning legal framework including indemnity agreements Good understanding of anatomy and physiology and protocols and procedures in relation to Clinical skills teaching and medical meat anatomical models. Appreciates working practice in clinical areas as most of the video conferencing takes part between a live clinical session and a lecture hall/MDT facility that can be anywhere in the world. Ability to works in a clinical setting whilst supporting in-situ simulation with advanced manikins and video kit. Appreciates biohazards. Familiar with organisational structure. An advanced Knowledge of IT systems, digital video services, plasma and LCD Screens, sound systems and audio-visual source equipment and cameras. Ability to demonstrate expertise in the use and applications of the variety of complex clinical skills simulators, part task trainers, anatomical models, laparoscopic surgical equipment and Virtual reality trainers incorporating the supporting applications and software. Knowledge and ability to operate various computer programs, Microsoft packages, live streaming camera systems, and digital conferencing packages e.g. MS Teams and Zoom Can prepare and dispose of medical meat anatomical models in line with local policy and protocol.