Job summary
The HR and Corporate Officer is
responsible for supporting the organisation in delivering effective HR services
while ensuring compliance with employment legislation, NHS contractual
requirements, regulatory standards, and internal policies. The role will
oversee recruitment, onboarding, employee relations, HR administration,
mandatory training, compliance monitoring, and workforce governance to ensure
the organisation maintains a safe, compliant and high-performing workforce.
Your role will also include corporate support responsibility to the board of
Directors and senior management team. This will involve diary management,
meeting organisation, meeting minute taking and preparing documents required.
Main duties of the job
- Human Resources
- Employee Relations
- Compliance
- Recruitment
- Learning & Development
- Policies & Governance
- General Administration
About us
Bradford Care Alliance (BCA) is a
Community Interest general practice membership organisation founded on
partnership working and accountable to our members. We are a key partner in the wider Bradford
NHS District and Craven system. We work closely with our health and social care
partners through Bradford Health and Care Partnership Board, Bradford Provider
Alliances, and the Clinical Advisory Board. Through this involvement we aim to
support system integration and delivery of the vision of Happy, Healthy at
Home. Established in 2017, we have over 50 member practices across the area
who provide healthcare for almost half a million patients. Our vision is one of
a collaborative primary care alliance, working with partners, to deliver the
health and care system of the future.
We help support practices with
their delivery of enhanced access provision, and the ICB and wider system
through our delivery of a primary care streaming service within the local
A&E departments. We deliver multiple
ad hoc developments which can include seasonal and specialist provision across
the city of Bradford. We are continually looking to improve our service
provision, whilst also working closely with practices and the ICB to respond to
any needs that may arise.
Job description
Job responsibilities
Key Responsibilities
Human Resources
Manage the end-to-end recruitment
process including:
Advertising vacancies
Shortlisting applicants
Coordinating interviews
Issuing offer letters and
contracts:
- Ensure
safer recruitment practices are followed in line with NHS and CQC expectations.
- Coordinate
pre-employment checks including:
- DBS checks
- Right to Work
- References
- Occupational Health clearance
- Professional registration checks
- Maintain
accurate HR records and personnel files, and add to TeamNet
- Manage
employee onboarding and induction programmes.
- Support
managers with probation reviews.
- Coordinate
employee offboarding processes.
- Maintain
absence records and support sickness management.
- Administer
annual leave records where required.
- Monitor
contract renewals and changes.
- Support
payroll by providing accurate HR information.
- Maintain
confidentiality in accordance with GDPR.
Employee Relations
Provide first-line HR advice on:
- Attendance
- Conduct
- Capability
- Performance
- Grievance
issues
- Disciplinary
matters
- Flexible
working requests
- Family
leave
Support managers by:
- Preparing
HR documentation
- Taking
meeting notes
- Advising
on company policies
- Escalating
complex issues where appropriate
Compliance
Ensure organisational compliance
with:
- Employment
Law
- NHS
Workforce Standards
- Care
Quality Commission (CQC) requirements (where applicable)
- Information
Governance requirements
- GDPR
- Health
and Safety requirements
- Equality
Act
- Safeguarding
requirements
Maintain compliance trackers for:
- DBS
renewals
- Mandatory
training
- Professional
registrations
- Right
to Work documentation
- Visa
expiry dates
- Appraisals
- Probation
reviews
Carry out regular HR compliance
audits.
Prepare evidence for:
- NHS
contract monitoring
- CQC
inspections
- Internal
audits
- External
audits
Recruitment
- Coordinate recruitment campaigns.
- Develop job descriptions and
adverts.
- Maintain relationships with
recruitment agencies.
- Support workforce planning.
Monitor recruitment KPIs
including:
- Time
to hire
- Vacancy
rates
- Staff
turnover
Learning and Development
Coordinate mandatory training
including but not restricted to:
- Safeguarding
- Information
Governance
- Equality
& Diversity
- Basic
Life Support
- Infection
Prevention and Control
- Fire
Safety
- Manual
Handling
- Monitor compliance rates.
- Arrange refresher training.
Maintain training records.
Policies and Governance
Assist with:
- Reviewing
HR policies
- Updating
procedures
- Policy
implementation
- Staff
handbook maintenance alongside Mentor
- Ensure HR documentation remains
legally compliant.
General Administration
- Maintain HR systems.
- Prepare reports including:
- Workforce
metrics
- Recruitment
statistics
- Compliance
reports
- Absence
reports
- Staff
turnover reports
- Support organisational projects
as required.
- Undertake any other duties
appropriate to the role.
Key Performance Indicators
(KPIs)
The postholder will be expected
to achieve:
- 100%
compliant recruitment files
- 100%
Right to Work compliance
- 100%
DBS compliance
- Mandatory
training compliance above 95%
- Timely
completion of probation reviews
- HR
records maintained accurately
- Recruitment
completed within agreed timescales
- Low
levels of HR documentation errors
- Successful
completion of internal and external compliance audits
- Positive
manager feedback regarding HR support
Job description
Job responsibilities
Key Responsibilities
Human Resources
Manage the end-to-end recruitment
process including:
Advertising vacancies
Shortlisting applicants
Coordinating interviews
Issuing offer letters and
contracts:
- Ensure
safer recruitment practices are followed in line with NHS and CQC expectations.
- Coordinate
pre-employment checks including:
- DBS checks
- Right to Work
- References
- Occupational Health clearance
- Professional registration checks
- Maintain
accurate HR records and personnel files, and add to TeamNet
- Manage
employee onboarding and induction programmes.
- Support
managers with probation reviews.
- Coordinate
employee offboarding processes.
- Maintain
absence records and support sickness management.
- Administer
annual leave records where required.
- Monitor
contract renewals and changes.
- Support
payroll by providing accurate HR information.
- Maintain
confidentiality in accordance with GDPR.
Employee Relations
Provide first-line HR advice on:
- Attendance
- Conduct
- Capability
- Performance
- Grievance
issues
- Disciplinary
matters
- Flexible
working requests
- Family
leave
Support managers by:
- Preparing
HR documentation
- Taking
meeting notes
- Advising
on company policies
- Escalating
complex issues where appropriate
Compliance
Ensure organisational compliance
with:
- Employment
Law
- NHS
Workforce Standards
- Care
Quality Commission (CQC) requirements (where applicable)
- Information
Governance requirements
- GDPR
- Health
and Safety requirements
- Equality
Act
- Safeguarding
requirements
Maintain compliance trackers for:
- DBS
renewals
- Mandatory
training
- Professional
registrations
- Right
to Work documentation
- Visa
expiry dates
- Appraisals
- Probation
reviews
Carry out regular HR compliance
audits.
Prepare evidence for:
- NHS
contract monitoring
- CQC
inspections
- Internal
audits
- External
audits
Recruitment
- Coordinate recruitment campaigns.
- Develop job descriptions and
adverts.
- Maintain relationships with
recruitment agencies.
- Support workforce planning.
Monitor recruitment KPIs
including:
- Time
to hire
- Vacancy
rates
- Staff
turnover
Learning and Development
Coordinate mandatory training
including but not restricted to:
- Safeguarding
- Information
Governance
- Equality
& Diversity
- Basic
Life Support
- Infection
Prevention and Control
- Fire
Safety
- Manual
Handling
- Monitor compliance rates.
- Arrange refresher training.
Maintain training records.
Policies and Governance
Assist with:
- Reviewing
HR policies
- Updating
procedures
- Policy
implementation
- Staff
handbook maintenance alongside Mentor
- Ensure HR documentation remains
legally compliant.
General Administration
- Maintain HR systems.
- Prepare reports including:
- Workforce
metrics
- Recruitment
statistics
- Compliance
reports
- Absence
reports
- Staff
turnover reports
- Support organisational projects
as required.
- Undertake any other duties
appropriate to the role.
Key Performance Indicators
(KPIs)
The postholder will be expected
to achieve:
- 100%
compliant recruitment files
- 100%
Right to Work compliance
- 100%
DBS compliance
- Mandatory
training compliance above 95%
- Timely
completion of probation reviews
- HR
records maintained accurately
- Recruitment
completed within agreed timescales
- Low
levels of HR documentation errors
- Successful
completion of internal and external compliance audits
- Positive
manager feedback regarding HR support
Person Specification
Knowledge
Essential
- Employment legislation
- GDPR
- Equality Act
- Recruitment best practice
- Right to Work requirements
- DBS processes
- Basic employee relations processes
- HR record keeping
Desirable
- NHS Employment Standards
- NHS Workforce Race Equality Standard (WRES)
- NHS People Plan
- CQC Fundamental Standards
- Safeguarding legislation
- NHS contract requirements
Experience
Essential
- Previous HR administration experience
- Recruitment experience
- Managing employee records
- Advising on basic HR matters
- HR compliance monitoring
- Working with confidential information
- Experience using HR systems
- Experience supporting managers
Desirable
- Experience working in healthcare
- Experience within NHS services
- Experience preparing for audits
- Experience with CQC compliance
- Experience in regulated environments
Skills
Essential
- Excellent organisational skills
- Strong communication skills
- Excellent written English
- Ability to prioritise workload
- High attention to detail
- Problem-solving skills
- Good interpersonal skills
- Ability to work independently
- Excellent Microsoft Office skills
- HR database experience
Desirable
- Producing high quality meeting minutes
Qualifications
Essential
- CIPD Level 3 qualification minimum
- GCSE English and Mathematics
Desirable
- CIPD Level 5
- HR qualification
- Compliance qualification
Personal Attributes
Essential
- Professional and approachable
- Trustworthy
- Discreet and confidential
- Reliable
- Flexible
- Well organised
- Calm under pressure
- Proactive
- Team player
- Committed to continuous improvement
Values
Essential
- Integrity
- Respect
- Compassion
- Accountability
- Excellence
- Inclusion
- Continuous Improvement
Person Specification
Knowledge
Essential
- Employment legislation
- GDPR
- Equality Act
- Recruitment best practice
- Right to Work requirements
- DBS processes
- Basic employee relations processes
- HR record keeping
Desirable
- NHS Employment Standards
- NHS Workforce Race Equality Standard (WRES)
- NHS People Plan
- CQC Fundamental Standards
- Safeguarding legislation
- NHS contract requirements
Experience
Essential
- Previous HR administration experience
- Recruitment experience
- Managing employee records
- Advising on basic HR matters
- HR compliance monitoring
- Working with confidential information
- Experience using HR systems
- Experience supporting managers
Desirable
- Experience working in healthcare
- Experience within NHS services
- Experience preparing for audits
- Experience with CQC compliance
- Experience in regulated environments
Skills
Essential
- Excellent organisational skills
- Strong communication skills
- Excellent written English
- Ability to prioritise workload
- High attention to detail
- Problem-solving skills
- Good interpersonal skills
- Ability to work independently
- Excellent Microsoft Office skills
- HR database experience
Desirable
- Producing high quality meeting minutes
Qualifications
Essential
- CIPD Level 3 qualification minimum
- GCSE English and Mathematics
Desirable
- CIPD Level 5
- HR qualification
- Compliance qualification
Personal Attributes
Essential
- Professional and approachable
- Trustworthy
- Discreet and confidential
- Reliable
- Flexible
- Well organised
- Calm under pressure
- Proactive
- Team player
- Committed to continuous improvement
Values
Essential
- Integrity
- Respect
- Compassion
- Accountability
- Excellence
- Inclusion
- Continuous Improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
