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Practice Manager - Rastrick Health Centre at NHS

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Practice Manager - Rastrick Health Centre

NHS

HD6 3NA Expires in 16 Days

Job description

Rastrick Health Centre

Practice Manager - Rastrick Health Centre

The closing date is 09 October 2026

Job summary

We are looking for an experienced and motivated Practice Manager to lead the day-to-day management and continued development of Rastrick Health Centre. Ideally, this will be someone with strong management and leadership experience, who can demonstrate a track record of leading teams, improve processes, and deliver positive organisational change.

Working closely with the GP Partners and wider practice team, you will play a key role in ensuring the practice is well managed, effective, and forward-thinking.

  • Key areas of responsibility will include-

  • Leadership leading, developing, and supporting our team.

  • Operational management ensuring the practice runs effectively and efficiently, for example, managing staff rotas, bookkeeping and responding to complaints.

  • Process improvement identifying and implementing better ways of working.

  • Systems and digital transformation making effective use of technology, systems and data.

  • HR and people management recruitment, supporting staff and ensuring appropriate performance management processes are in place.

  • Compliance and governance maintaining high standards and ensuring the practice meets its regulatory and contractual responsibilities.

  • Strategic development working with the GP Partners to shape and deliver the future direction of the practice.

  • Stakeholder engagement liaising with other PCN Practice Managers, the ICB, external agencies and contractors.

Main duties of the job

About you

You should be able to provide examples of-

Leading and motivating a team

Introducing improvements to processes or services

Managing change successfully

Using systems, data, or technology to improve efficiency

Managing HR issues and organisational risk

Maintaining effective governance and compliance

You will also need to be-

  • An excellent communicator, both verbally and in writing.

  • Highly organised and able to prioritise competing demands.

  • A confident decisionmaker who is comfortable taking ownership.

  • Able to analyse information, identify problems, and develop practical solutions.

  • Proactive, adaptable, and comfortable leading change.

  • Fair, approachable, and able to manage difficult conversations when necessary.

  • Committed to continuous improvement and delivering high standards.

  • Able to balance the needs of patients, staff and the organisation.

  • Discreet and trustworthy, with a strong understanding of confidentiality and data protection.

About us

Rastrick Health Centre is a well-established, forward-thinking GP practice committed to providing high-quality care and a positive experience for our patients.

We are a 2-partner GMS practice with a list size of almost 6,000 patients. We are rated Good by the CQC, have a 4.4-star rating on Google Reviews, and frequently score highly in GP patient surveys. We consistently perform well with QOF targets and are a well-regarded postgraduate training practice.

We have a dedicated, supportive clinical and administrative team with low staff turnover. Payroll is outsourced. External HR support is available.

Why join us?

Rastrick Health Centre combines the stability of a well-established practice whilst continuing to improve and evolve. With supportive GP Partners, a committed team, low staff turnover and strong relationships across our PCN, you will be joining an organisation with solid foundations and genuine opportunities to make a lasting impact.

What we offer

  • A full-time, permanent position. Part-time or reduced-hours arrangements may be considered for the right candidate.

  • Salary of approximately 32,000 to 38,000 per annum, negotiable depending on hours and experience.

  • Generous annual leave entitlement.

  • Access to the NHS Pension Scheme.

  • Ongoing professional development and training opportunities.

  • A supportive and collaborative working relationship with significant autonomy to lead improvements and implement change.

  • A dedicated and experienced team with low staff turnover.

Details

Date posted

18 September 2026

Pay scheme

Other

Salary

£32,000 to £38,000 a year Negotiable depending on hours and experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4785-26-0002

Job locations

Rastrick Health Centre

Chapel Croft

Brighouse

West Yorkshire

HD6 3NA

United Kingdom


Job description

Job responsibilities

Key responsibilities

Leadership and people management

  • Provide strong, visible, and supportive leadership to the practice team.

  • Lead, motivate and develop a diverse team, creating a positive culture of accountability, teamwork, and continuous improvement.

  • Oversee recruitment, induction, training, appraisal, and staff development.

  • Manage performance, absence, capability, disciplinary and grievance matters appropriately and fairly.

  • Ensure effective communication across the practice and work collaboratively with the GP Partners and wider healthcare team.

  • Identify opportunities to improve team structures, skill mix, and ways of working.

Process improvement and service development

  • Review existing processes and identify opportunities to improve efficiency, quality, and patient experience.

  • Lead the implementation of new processes and ways of working from initial ideas through delivery and evaluation.

  • Use data, feedback, and performance information to identify areas for improvement.

  • Monitor the impact of changes and ensure improvements are embedded and sustained.

  • Support the practice in responding positively to changing demands and requirements.

  • Encourage a culture where staff are engaged in identifying and delivering improvements.

Systems, data and digital transformation

  • Take a strategic approach to the development and effective use of practice systems and technology.

  • Identify opportunities for digital transformation and improved use of technology.

  • Ensure systems are efficient, secure, and fit for purpose.

  • Promote effective use of data to support decision-making, service improvement, and performance monitoring.

  • Ensure appropriate information governance, data protection and confidentiality arrangements are maintained.

  • Work with relevant external organisations and IT providers where required.

HR, risk and compliance

  • Ensure the practice meets its employment and HR responsibilities.

  • Maintain appropriate HR policies, procedures, and documentation.

  • Ensure staff receive appropriate training and development.

  • Maintain effective risk management systems and ensure risks are identified, recorded, reviewed, and appropriately managed.

  • Oversee health and safety, infection control, and other relevant workplace responsibilities.

  • Ensure the practice remains compliant with relevant legislation, contractual requirements, and professional standards.

  • Maintain appropriate systems for incident reporting, investigation, and learning.

Governance and quality

  • Support the GP Partners in maintaining effective clinical and organisational governance.

  • Develop, review and implement practice policies, protocols and procedures.

  • Monitor compliance and ensure actions arising from audits, incidents and reviews are followed through.

  • Prepare and contribute to meetings, reports, and practice development plans.

  • Ensure the practice is appropriately prepared for inspections, reviews, and external requirements.

  • Promote a culture of continuous improvement, learning, and accountability.

Operational and financial management

  • Oversee the effective day-to-day running of the practice.

  • Monitor staffing levels, resources, and expenditure.

  • Work with the GP Partners and relevant professional advisers on financial and budgetary matters.

  • Support the practice in maximising available income and making effective use of resources.

  • Oversee premises, equipment, health and safety and operational requirements.

  • Ensure the practice has appropriate contingency and business continuity arrangements.

Job description

Job responsibilities

Key responsibilities

Leadership and people management

  • Provide strong, visible, and supportive leadership to the practice team.

  • Lead, motivate and develop a diverse team, creating a positive culture of accountability, teamwork, and continuous improvement.

  • Oversee recruitment, induction, training, appraisal, and staff development.

  • Manage performance, absence, capability, disciplinary and grievance matters appropriately and fairly.

  • Ensure effective communication across the practice and work collaboratively with the GP Partners and wider healthcare team.

  • Identify opportunities to improve team structures, skill mix, and ways of working.

Process improvement and service development

  • Review existing processes and identify opportunities to improve efficiency, quality, and patient experience.

  • Lead the implementation of new processes and ways of working from initial ideas through delivery and evaluation.

  • Use data, feedback, and performance information to identify areas for improvement.

  • Monitor the impact of changes and ensure improvements are embedded and sustained.

  • Support the practice in responding positively to changing demands and requirements.

  • Encourage a culture where staff are engaged in identifying and delivering improvements.

Systems, data and digital transformation

  • Take a strategic approach to the development and effective use of practice systems and technology.

  • Identify opportunities for digital transformation and improved use of technology.

  • Ensure systems are efficient, secure, and fit for purpose.

  • Promote effective use of data to support decision-making, service improvement, and performance monitoring.

  • Ensure appropriate information governance, data protection and confidentiality arrangements are maintained.

  • Work with relevant external organisations and IT providers where required.

HR, risk and compliance

  • Ensure the practice meets its employment and HR responsibilities.

  • Maintain appropriate HR policies, procedures, and documentation.

  • Ensure staff receive appropriate training and development.

  • Maintain effective risk management systems and ensure risks are identified, recorded, reviewed, and appropriately managed.

  • Oversee health and safety, infection control, and other relevant workplace responsibilities.

  • Ensure the practice remains compliant with relevant legislation, contractual requirements, and professional standards.

  • Maintain appropriate systems for incident reporting, investigation, and learning.

Governance and quality

  • Support the GP Partners in maintaining effective clinical and organisational governance.

  • Develop, review and implement practice policies, protocols and procedures.

  • Monitor compliance and ensure actions arising from audits, incidents and reviews are followed through.

  • Prepare and contribute to meetings, reports, and practice development plans.

  • Ensure the practice is appropriately prepared for inspections, reviews, and external requirements.

  • Promote a culture of continuous improvement, learning, and accountability.

Operational and financial management

  • Oversee the effective day-to-day running of the practice.

  • Monitor staffing levels, resources, and expenditure.

  • Work with the GP Partners and relevant professional advisers on financial and budgetary matters.

  • Support the practice in maximising available income and making effective use of resources.

  • Oversee premises, equipment, health and safety and operational requirements.

  • Ensure the practice has appropriate contingency and business continuity arrangements.

Person Specification

Qualifications

Desirable

  • Previous experience within primary care, the NHS or another healthcare environment would be advantageous but is not essential. We welcome applications from candidates with strong leadership and management experience from other sectors who can demonstrate transferable skills and a track record of delivering results.
  • If you are an experienced leader from another sector and believe you have the skills, experience and ability to make a positive contribution to our practice, we would be very interested in hearing from you.

Experience

Essential

  • Experience managing teams and people.
  • Experience leading organisational change or service improvement.
  • Experience managing budgets, resources, or operational performance.
  • Experience handling HR matters and staff management issues.

Desirable

  • Experience within primary care, the NHS or another healthcare setting.
  • Understanding of CQC, governance, and regulatory requirements.
  • Experience managing digital transformation projects.
Person Specification

Qualifications

Desirable

  • Previous experience within primary care, the NHS or another healthcare environment would be advantageous but is not essential. We welcome applications from candidates with strong leadership and management experience from other sectors who can demonstrate transferable skills and a track record of delivering results.
  • If you are an experienced leader from another sector and believe you have the skills, experience and ability to make a positive contribution to our practice, we would be very interested in hearing from you.

Experience

Essential

  • Experience managing teams and people.
  • Experience leading organisational change or service improvement.
  • Experience managing budgets, resources, or operational performance.
  • Experience handling HR matters and staff management issues.

Desirable

  • Experience within primary care, the NHS or another healthcare setting.
  • Understanding of CQC, governance, and regulatory requirements.
  • Experience managing digital transformation projects.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rastrick Health Centre

Address

Rastrick Health Centre

Chapel Croft

Brighouse

West Yorkshire

HD6 3NA

United Kingdom


Employer's website

https://www.rastrickhealthcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rastrick Health Centre

Address

Rastrick Health Centre

Chapel Croft

Brighouse

West Yorkshire

HD6 3NA

United Kingdom


Employer's website

https://www.rastrickhealthcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

GP Principal

Sangeetha Ganeshamoorthy

[email protected]

07985742823

Details

Date posted

18 September 2026

Pay scheme

Other

Salary

£32,000 to £38,000 a year Negotiable depending on hours and experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4785-26-0002

Job locations

Rastrick Health Centre

Chapel Croft

Brighouse

West Yorkshire

HD6 3NA

United Kingdom


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